If a sewer blockage is found to be located in South East Water’s asset—typically outside your property boundary and within the main public sewer—then it is not your responsibility to repair. In these cases, Longbeach Plumbing, based in Cheltenham, can take care of the entire process on your behalf.
Our experienced team will attend your property promptly to assess the situation. Using industry knowledge and specialised equipment, we’ll determine whether the blockage lies within your private sewer line or South East Water’s infrastructure.
If the fault is found in South East Water’s asset, Longbeach Plumbing will:
- Confirm the blockage location through testing and inspection.
- Lodge a formal report and refer the case directly to South East Water.
- Arrange for their response crew to attend and resolve the issue.
- Keep you updated and guide you through what to expect next.
We understand how disruptive sewer blockages can be, especially when drains are overflowing or causing damage to your home. That’s why we act quickly and manage the communication and coordination with South East Water on your behalf. Our team is experienced in working with their protocols and knows how to get the issue resolved efficiently.
If you’ve already engaged Longbeach Plumbing and the blockage is confirmed to be in South East Water’s system, you may also be eligible for a reimbursement of the inspection cost. We’ll assist you in navigating the process.
For expert support in Cheltenham, Bayside and surrounding areas, Longbeach Plumbing is your trusted local partner for professional sewer diagnostics and resolution.
Contact Longbeach Plumbing today for prompt and reliable assistance.
